Shipping Policy

What is your Order Processing and Shipping Time frame?

We at TheCostPrice.com are committed to fulfill the orders received by us at our earliest. It might take 1 to 2 business days to pack and ship the order(s), excluding the government holidays.

Note: Delivery of your order(s) may depend on your pin code locations.

What are the delivery charges?

Delivery charge varies according to your pin code locations.

Higher shipping charges are charged for low-cost order. Please check your order summary at checkout to understand the delivery charges for individual products.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays, and this is factored into the delivery dates.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on thecostprice?

There are NO hidden charges when you make a purchase on thecostprice. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged as shown on the checkout page.

Why does the estimated delivery time vary for each product from same seller?

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.

How do I check the serviceability of my pin code at thecostprice?

To check the serviceability of your pin code by our delivery partner, you can enter your pin code at our product page at our portal.

Can you ship my order COD Payment mode?

Yes, COD (Cash on delivery) payment mode facility is available at thecostprice.

I need to return an item; how do I arrange for a pick-up?

Returns are easy. You can go to my orders in your account at thecostprice.com. and click on the specific order that you want to return and follow the onscreen instructions. You can also contact Us to initiate a return.

I did not receive my order but got a delivery confirmation SMS/Email.

In case the product was not delivered, and you received a delivery confirmation email/SMS, report the issue within 7 days from the date of delivery confirmation to our customer support.